1. Dove Video Terms of Service

Welcome to Dove Video! These Terms of Service (``Terms``) govern your use of our video production services. Please read them carefully before proceeding. By adding the video package to your cart and utilizing our services, you agree to these Terms. If you do not agree to these Terms, please do not proceed.

2. Payment Terms

2.1 Payment Due Upon Checking out the items in your cart: When you add the video package to your cart, the full amount specified for the selected services is immediately due. Payment can be made via the provided payment methods. If payment cannot be made in full at checkout a 15% service fee will be added. 50% is due as a deposit once the service has been checked out of the cart. 25% due on/before the first day of the shoot. And the final 25% is due upon delivery.

2.2 Project Estimate: The project estimate provided to you will encompass all costs, including personnel, labor, and equipment. Any additional services or changes outside the scope of the initial estimate may result in additional charges, which will be agreed upon in writing.

2.3 Sub-Vendors: All sub-vendors involved in the production process will be contracted through Broken Dove Productions, our affiliated production company.

3. Legal, Procedural, and Safety Standards

3.1 Adherence to California Law: We will adhere to all applicable California laws and regulations in the provision of our video production services.

3.2 Safety Standards: We are committed to the safety of all involved parties during the production process. We will comply with industry-standard safety practices and procedures to minimize risks and ensure a safe working environment.

3.3 Legal Compliance: We will comply with all legal requirements, including copyright and intellectual property laws. If you provide any content, materials, or instructions for the project, you must ensure that you have the necessary rights and permissions to use them.

4. Payment Terms

4.1 For a 15% discount all services can be paid in full at checkout. If not paid in full at the time of checkout we abide by a strict Net 30 Payment Terms: The standard payment terms for our services are Net 30 days from the date of the invoice. Payment should be made within this timeframe.

4.2 Late Payment Fee: Payments made after the Net 30 days period will incur a late payment fee equal to 10% of the outstanding balance. This fee will be added to the invoice and must be paid in addition to the original amount.

5. Changes and Cancellation

5.1 Changes to Services: Any requested changes to the scope of the project may result in adjustments to the project estimate and timeline. Changes should be communicated in writing and agreed upon by both parties.

6. Termination

We reserve the right to terminate or suspend our services at our discretion if you violate these Terms or engage in any unlawful or unethical behavior during the course of the project.

7. Confidentiality

Both parties agree to keep all project-related information and materials confidential, except as required by law.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

9. Force Majeure

9.1 Definition: In the event of unforeseeable circumstances beyond our control, including but not limited to natural disasters, acts of God, fires, earthquakes, floods, hurricanes, riots, war, strikes, and government actions (collectively referred to as ``Force Majeure Events``), we shall be excused from any obligation or performance that is affected by such events.

9.2 Rescheduling: We understand that Force Majeure Events can disrupt project timelines and plans. In the event of a Force Majeure Event, we will make every reasonable effort to reschedule and complete the project as soon as practicable, taking into account the circumstances and availability of resources.

9.3 Notification: In the event of a Force Majeure Event affecting the project, we will promptly notify you of the situation and provide information about the expected impact on the project timeline and deliverables.

9.4 No Liability: We shall not be liable for any delay, loss, damage, or any other adverse consequences resulting from a Force Majeure Event, and we shall not be required to compensate you for any losses or damages incurred as a result.
9.5 Good Faith Efforts: We will act in good faith and use our best efforts to mitigate the effects of a Force Majeure Event and to fulfill our obligations under the agreement to the extent possible given the circumstances.

9.6 Consultation: In the event of a Force Majeure Event, we may consult with you to explore alternative solutions and approaches to minimize project disruptions and meet your objectives to the extent feasible.

Please understand that Force Majeure Events are unforeseeable and beyond our control. We appreciate your understanding and cooperation in such situations, and we remain committed to delivering high-quality services to the best of our abilities under the circumstances.